I'm Juuso

An IT enthusiast looking for new challenges

Know Me Better

Hello, my name is Juuso.

Juuso Pääkkönen, 34 years old, living in Helsinki.

I currently work at Howden Finland Oy as a Systems Specialist.

I enjoy delivering high-quality products and services, but I dislike poor system design, technical debt, and nonexistent documentation. My interests also focus on automation and standardization.

I am always eager to learn new skills and improve my current ones. Due to my background in the hotel industry, I have a service-minded attitude.

Contact Details

Download Resume

My Resume

My Education
2011 - 2015

2011 - 2015

Bachelors Degree - HAAGA-HELIA University of Applied Sciences, Finland

B.B.A. (Information technology) – Specialized in system administration

2014

Student exchange - University of Saskatchewan, Canada

International student exchange. Studied computer science in U of S during 5.1.2014 – 30.4.2014

Work Experience
2011 - Now

2019 - Now

System Specialist - Howden Finland Oy

2018 - 2019

Manager, Cloud Services - Softavenue Oy

Responsibilities:


Managed and developed clients’ Office 365 environments


Managed clients’ Azure environments and provided consultation


Team lead responsibilities

2016 - 2017

Systems Specialist - Softavenue Oy

Responsibilities:


Active Directory - Administered clients' AD environments


Powershell - Created scripts for automation purposes


Office 365 - Administered clients' O365 environments and set up new tenants


Group Policy management - Administered existing GPOs and created new ones


SCCM - Application & software update management, all-around maintenance


MDT - Administered clients' MDT environments

2014 - 2016

Service Operations and Support - Also Cloud Solutions Oy

Responsibilities:


End-user IT support - performed remotely and on-site


Active Directory - Administered a multi-tenant AD environment


Group Policy management - Administered existing GPOs and created new ones


SCCM 2007 & 2012 R2 - Created and distributed applications, packages and scripts. Used queries to monitor system status. Participated in migrating customers to SCCM 2012


MDT 2013 - Set up MDT environment, created and captured various reference images. Created customer-specific task sequences and deployed images with MDT


Documentation - Wrote high quality IT documentation

2012 - 2013

Junior System Support - Solteq Oyj

Responsibilities:


Did software and hardware troubleshooting. Support was provided via remote connections. Job required knowledge of Windows, Windows Server and Linux operating systems. Knowledge of networks and networking hardware was also required.

2011 - 2012

Receptionist - Hilton Helsinki Airport

Responsibilities:


My main responsibility was to handle guest check ins and check outs. Other responsibilities included making reservations and providing concierge services.


SKILLS & EXPERTISE

0 % = Newbie , 100 % = Confident

Customer interaction

95%

Technical Support

85%

Windows Server

80%

Microsoft 365

80%

Azure

75%

Terraform

60%

Powershell & Automation

60%

TCP/IP Stack

60%

Contact Me

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Hello

Juuso Pääkkönen

[email protected]